If you are unable to open the invoice in Twinfield and you do not see the magnifying glass to open the invoice in Basecone. Then I would advise you to control the Transaction Types settings for example of Purchase invoices. In Twinfield, you can go to General – Company – Transaction Types – Purchase Invoices

Control the Document imaging settings of the journal:

For more information, see article: Settings to retrieve invoices in Twinfield

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