Sometimes it can happen that you have accidentally tag one or many documents with the incorrect tag label. For instance, it should have been PNV instead of SLS. Or it can happen that you have accidentally tag it as CASH, JNL or CUST.
If you would like to know how you can remove the tag, please keep on reading.
Incorrect tag: PNV, SLS, JNL or CASH
If you have accidentally tag the invoice as purchase instead of sales and vice versa, you can easily remove the tag label if the document is not booked in Basecone. It is not necessary to delete the invoice and upload it to Basecone again.
There two ways to reject and remove the tag labels in Basecone.
- Booking screen
- Click on the reject button on the top right of the page
- Only one document can be rejected per time
- Only possible to reject tag labels PNV, SLS, JNL and CASH
- Validation screen
- Click on the reject button on the top left menu
- Reject one or up to 10 documents in per time
- Not possible to reject tag labels BANK, CASH or JNL tag in the validation screen
After the invoices are rejected, the document will go back to the the home-screen with the status "To be tagged". The document(s) will be ready for tagging again. If you need help in tagging the document(s), see article: Tagging of Documents
Incorrect tag: BANK or CUST
If you have accidentally tag the document as BANK or CUST. You can remove the tag via the archive. If you cannot see the document right away, you can use the left filters to find your document in the archive. You can use the left filters in the archive to narrow down your search. When you find the document, you can check-mark the box to select one or multiple documents. The menu will appear on the top of the list and you can click on Remove tag. The document will go back to the the home-screen with the status "To be tagged". The document(s) will be ready for tagging again.