It can happen that you created a VAT code in Twinfield that is not showing in Basecone. You are to select it, but the name of the VAT is not shown. In this case, the short name of the VAT code is not filled in in Twinfield. Follow the instructions below to control this to solve this. In Twinfield, go to the following settings:
- Company settings - VAT
- Click on the VAT and then
- Click on the edit icon on top of the page next to the VAT code name
After you click on edit, it will redirect you to next page like the image below. On top of the page, it should show Edit the VAT code, not Edit VAT rate.
Control what you have entered here in the Short name for this VAT code. Basecone is only able to synchronise this Short name and this is what will be visible in Basecone and in the booking screen.
Ensure that the correct VAT type is selected: Sales or Purchase.